This Return Policy only applies to products that are listed on any website or mobile application owned or operated by NvidiaOutlet as “Sold and Shipped by NvidiaOutlet“.
For any products listed on the Site as “Sold and Shipped” by a third-party seller, there is no restocking fee and free return shipping labels will be provided for such products weighing 50 pounds or less. However, additional terms, conditions, and/or limitations may apply as required by the third-party seller. Please visit the seller’s profile directly for its return policies for further clarification.
30-DAY HASSLE-FREE RETURNS
Any product sold and shipped by NvidiaOutlet labeled with the 30-Day Hassle-Free Returns badge is eligible for free returns within 30 days with no restocking fees and free return shipping. 
Restocking Fees
NvidiaOutlet does not charge any restocking fees for returns regardless of the reason for return.
Return Shipping Labels
NvidiaOutlet does not charge for return shipping labels for products up to 50lbs. You may request a courtesy prepaid return label during the return creation process within the applicable return policy period.
NvidiaOutlet reserves the right to deduct from the refund amount the cost of the return shipping from the customer to NvidiaOutlet.
INDIVIDUAL RETURN POLICIES
| Return Policy | Time to Return |
|---|---|
| Standard Return Policy | Refund or Replacement within 30 days of the delivery date. All products that fall under the Standard Return Policy qualify for our 30-Day Hassle-Free Returns. Please see the section above for more details. |
| Replacement Only Return Policy | Replacement only within 30 days of the delivery date. |
| 90-Day Refund Only Return Policy |
Refund only within 90 days of the delivery date on select refurbished products. |
| Manufacturer Only Return Policy | Covered by a manufacturer’s warranty only. Please refer to the terms and conditions for the manufacturer’s warranty or contact the manufacturer. |
| 90-day Refreshed Return Policy | Refund or Replacement within 90 days of the delivery date. |
| Holiday Extended Return Policies | Extended Holiday Return Policy Qualifying purchases of products displaying the “Extended Holiday Return Policy”, from October 7, 2024 to December 31, 2024, are eligible for a Refund or Replacement until January 31, 2025. Extended Holiday Replacement-Only Return Policy Qualifying purchases of products displaying the “Extended Holiday Replacement-Only Return Policy”, from October 7, 2024 to December 31, 2024, are eligible for a Replacement-Only until January 31, 2025. |
| Final Sale Return Policy | This item is NOT eligible for Return, Refund, or Replacement. Items covered by this policy cannot be returned to NvidiaOutlet. These products may be covered by a Manufacturer Warranty which can be obtained by contacting the respective manufacturer for assistance after purchase. For all other inquiries, please contact NvidiaOutlet Customer Service. |
Return Processing
Please allow 2 business days for products “Sold and Shipped by NvidiaOutlet” and “Shipped by NvidiaOutlet” to be processed after being received. For 3rd party marketplace orders “Sold and Shipped by Seller”, please allow up to 2 business days for your return to be processed. Due to product availability, some repair/replacement returns may be delayed or changed to refund. Once your return has been processed, we will send you an email regarding your return.
Refunds
Once your return has been processed, refunds will be issued back to your original payment method. If the original payment method is no longer available, NvidiaOutlet will mail you a check to the billing address listed on your account. For returns for refunds for products purchased as gifts, NvidiaOutlet will issue you a refund in the form of store credit. For refunds on products purchased through BitPay, NvidiaOutlet can process your refund directly back to BitPay.
If a NvidiaOutlet gift card was used on an order that was issued a refund, the refund will go back to the gift card used. The refund total will match the amount taken from the gift card for the order. Any additional funds not covered by the gift card will go back to the original method of payment.
Store Credit
For returns for store credit, NvidiaOutlet will issue you store credit in the form of a NvidiaOutlet Store Credit Gift Card. Once your return has been processed, a NvidiaOutlet Store Credit Gift Card will be issued and sent to you via email within approximately 1 -2 business days.
Replacements
Once your return has been processed, a replacement will be processed and shipped within approximately 1-2 business days. If NvidiaOutlet no longer carries a product that is sent in for replacement, or if that product is simply out of stock, NvidiaOutlet will issue you a refund.
Products eligible for a replacement may only be replaced with the same product. We currently do not allow exchanges or returns for replacements for different products.
To return a product to NvidiaOutlet, you must obtain an RMA number within the applicable return period for the product. Your RMA number must be listed on your return package to identify your return. Once you’re ready, gather your products and prepare your package to ship back. Once your products are packaged securely to protect against damage and ready to ship, attach your return shipping label to the outside of the shipping box. Return labels are valid for 14 days within which time returned products must be received by NvidiaOutlet.
Products that are received by NvidiaOutlet in any of the following conditions are not eligible for return and may be rejected:
- Any product with a missing, damaged, altered, or otherwise unreadable serial number label, missing UPC Code, manufacturer model or part number label, and/or warranty label.
- Any product that is returned not in its original state or missing accessories, manuals, cables, retail box, packaging for each component, or any other parts originally included with the product.
- Any product that exhibits physical damage. If you received your product damaged, please read our Report a Shipping Problem article for guidelines and instructions on how to resolve this issue. This would not be considered a return.
- Any product for which you have submitted a mail-in rebate.
- Any product which appears tampered with, customized or altered in any way, including assembly.
- Not the same product originally purchased from the website.
Restocking Fees
NvidiaOutlet does not charge any restocking fees for returns regardless of the reason for return.
Return Shipping Labels
NvidiaOutlet does not charge for return shipping labels for products up to 50lbs. You may request a courtesy prepaid return label during the return creation process.
For products that are eligible for return for replacement, the return shipping labels are free for returns for replacement of the same item within the applicable return policy period. For returns of unopened items that were originally shipped via large item shipments, customers are responsible for any such return shipping costs.
In the event a product is returned that is (a) not defective, or (b) not the same product originally purchased from the website, then the product will be shipped back to the customer. If a refund to the customer has been processed, then NvidiaOutlet reserves the right to deduct from the refund amount the cost of the return shipping from the customer to NvidiaOutlet.
Title
NvidiaOutlet does not take title to returned products until the product arrives at the returns address destination. At our discretion, a refund may be issued without requiring a return. In this situation, NvidiaOutlet does not take title to the refunded product.
Cross-Shipping
We do not cross-ship. Returns must be received, inspected and approved before we ship a replacement.
Refusing Delivery
Refused shipments are treated like regular returns and may be charged a non-refundable 15% restocking fee.
Defective Products
A defective product that is returned may be repaired, replaced, or refunded at NvidiaOutlet’s sole discretion, unless otherwise required by law.
Disclaimer
Nothing in this Return Policy limits your rights and remedies under any law.